SHIPPING POLICY

Shipping Policy for HBK Cosmetics

Thank you for shopping at HBK Cosmetics! We are committed to providing you with the best shopping experience, which includes fast, reliable, and free shipping on all orders within Pakistan. Please read our shipping policy below for more details on our delivery process.

1. Free Shipping Across Pakistan

We are pleased to offer free shipping on all orders delivered within Pakistan. No minimum purchase required! Whether you're buying one product or several, we cover the delivery charges for you.

2. Courier Service

We partner with TCS for reliable and efficient delivery services. TCS is one of the leading courier companies in Pakistan, ensuring that your orders are handled with care and delivered safely to your doorstep.

3. Order Processing Time

  • Orders are processed Monday to Friday (excluding public holidays).
  • Orders placed before 2:00 PM (Pakistan Standard Time) will typically be processed the same day.
  • Orders placed after 2:00 PM or on weekends/holidays will be processed the next business day.

4. Estimated Delivery Time

  • Within major cities (e.g., Karachi, Lahore, Islamabad, etc.): Typically, delivery takes 2–4 business days after dispatch.
  • Remote areas: Delivery may take 4–6 business days depending on location.

Please note that delivery times are estimates and may vary due to factors like weather conditions, public holidays, or courier network delays.

5. Order Tracking

Once your order has been dispatched, we will send you a tracking number via email or SMS. You can use this tracking number on the TCS website or app to check the status of your delivery in real time.

6. Shipping Restrictions

Currently, we offer shipping within Pakistan only. We do not ship internationally.

7. Delivery Issues

In case of any delivery issues, such as damaged or missing items, please contact us at [Insert email address] or [Insert phone number] within 7 days of receiving your order. We will investigate the issue and work with you to resolve it promptly.

8. Contact Us

For any questions regarding your order or shipping, feel free to reach out to our customer support team:

Email: hkbcosmetics247@gmail.com
Phone: 0937250515